📦 Mahriza Return & Exchange Policy
✅ 3-Day No Questions Asked Return
You may return any item within 3 days of delivery no questions asked — as long as the return conditions are met.
📌 Return & Exchange Conditions
1. If Returning on the 2nd Day with Tags Intact
If you return the item on the 2nd day and the original tags are still attached:
You must bear the Leopards Courier return shipping fee.
A refund will be issued via bank transfer only (no cash refunds).
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2. If You Received a Wrong or Damaged Item
* If Mahriza delivered a wrong or defective product:
* They will arrange pick-up at no cost to you.
* You will receive a full refund or replacement, depending on availability.
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3. *If You Request an Exchange (Not Mahriza's Error)*
* If the item was delivered correctly, but you want to *exchange it for personal reasons* (e.g. different size, color, or style):
* Refunds are not provided in this case.
* Exchanges may be offered, subject to stock availability.
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💳 Refund Method
* All refunds are processed via bank transfer only.
* Cash on Delivery (COD) orders are not eligible for cash refunds.
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📦 Open Parcel Policy
* Mahriza offers an Open Parcel Before Payment facility.
* You can check your order at the time of delivery before making the payment.
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🚫 Return/Refund Not Accepted If:
* The product tags are removed.
* The return request is made *after 3 days*.
* The item is returned due to *personal reasons* and there is *no fault* in the product.